Yes, having travel insurance for your trip is paramount. We will provide all necessary information and recommendations when you book with us, ensuring you have comprehensive coverage for your journey.
FAQ’s & Travel Info
What makes your safari and beach itineraries unique?
Our travel consultants have over 10 years of experience in crafting tailor-made itineraries for these destinations. We prioritize personalized service and attention to detail, ensuring each journey is truly unique and aligned with your preferences. Whether it’s a once-in-a-lifetime safari or a serene beach retreat, we design every itinerary with your dream experience in mind.
What is the best time of year for a safari?
The best time for a safari depends on the destination, as each country and park has its own seasonal highlights. Get in touch with us, and we’ll be happy to provide expert advice on the best timing for your safari based on your preferences.
What should I pack for a safari?
- Light, neutral-colored clothing for daytime and warmer layers for early mornings and evenings like jeans or safari trousers and long sleeves
- Comfortable walking shoes
- A wide-brim hat, sunglasses, and sunscreen
- Binoculars (recommended specifications 8×40 or 10×42) and a good camera for wildlife viewing
- A reusable water bottle and personal toiletries
- Passport and necessary travel documents
- For bug protection: Insect repellent, long socks, long sleeve shirts & jeans or safari trousers for evenings
- Any necessary medications.
- Pack light – safari style is casual, and most lodges offer daily laundry services. Many camps and lodges are accessed by light aircraft with strict 15kg (33lbs) luggage limits in soft bags. If you exceed this weigh, additional fees may apply.
Do you have trusted suppliers for your tours and services?
We have an extensive network of trusted partners across all the destinations we operate in. This allows us to offer a wide variety of accommodation options, from luxury lodges and tented camps to boutique eco-retreats and private villas. Your accommodation will be carefully selected based on your preferences, ensuring comfort, exclusivity, and an authentic safari experience.
Explore Luxury Tours Ltd. acts solely as an agent for accommodations, transport companies, activity operators, and other service providers (collectively referred to as “Suppliers”). While we take great care in selecting reputable partners, we cannot accept liability for any loss, injury, damage, delay, or inconvenience caused by any act or omission of a Supplier or their failure to perform as agreed.
Explore Luxury Tours Ltd. does not book or issue airline tickets directly and acts solely as an booking agent. If clients choose to book flights based on our travel itineraries, any claims or disputes must be directed to the airline or third-party service provider responsible for the flight arrangements.
Do I need a passport, visas or vaccinations for my destination?
Visa requirements and health regulations vary by destination. You can find each country’s up-to-date information through the official government links. Please note that travelers should consult a travel doctor for medical advice before visiting Africa and the Indian Ocean. Obtaining the necessary visas and vaccinations is the traveler’s responsibility.
Passports should have a minimum of 2–4 clean pages per country visited and valid for at least six months.
Reach out to us about this topic, we are more than happy to clarify any questions you may have.
What payment methods do you accept?
We accept payments via bank transfer, credit card (a surcharge applies), and Revolut. Further payment details will be shared upon booking confirmation.
Do you offer group discounts?
Group discounts depend on the group size and the chosen destination. Contact us with your group details, and we will be happy to check the special conditions that may apply.
Can I make changes to my itinerary after booking?
We strive to be as flexible as possible with itinerary changes. However, each request will be assessed individually, as modifications depend on various factors, including availability and potential additional costs. Get in touch with us, and we will do our best to accommodate your requests.
What is your cancellation and refund policy?
Since we work with a variety of destinations and partners, cancellation and refund policies vary. Each booking’s terms will be outlined in your travel documents. If you have any concerns, feel free to reach out, and we’ll be happy to guide you through the details.
Do you organize trips to other destinations?
Yes, we organize trips to a wide range of destinations beyond those currently available in our portfolio. We work with a network of trusted partners in various regions, allowing us to create personalized itineraries and offer exclusive experiences worldwide. Please contact us with your preferred destination, and we will be happy to design a custom travel proposal tailored to your needs.
